Good morning, and welcome to another Motivational Monday. My name is Matthew Hodge, executive vice president here at LPT Realty. Just wanna do a quick sound check if you could hear me okay. If you could just give me a quick thumbs up in the chat. Wanna make sure that I'm being heard loud and clear. Fantastic. Alright. Fantastic. Alright. So I'm at LPT headquarters here in Lake Mary, Florida. I'm gonna bring in Robert Palmer, founder and CEO of LPT Realty. And, if this is your first time joining, welcome to Motivational Monday. Each week we are covering, you know, kind of the macroeconomic environment and, brokerage updates and just general, things to tips to to run your business. So, Robert, I see you're there. Well, good morning. How are you? Hey, man. Good morning. Good morning, everybody. Big hello from my Yeah. I love the hat, man. That is, that is awesome. Looks like it's a clear sky there. You can see a little bit more of that mountain, root, ridge line there. It's, it's beautiful, man. So, hope you're enjoying the weather there. Looks a lot colder there than it is here in Florida right now for sure. Yeah. We're in, like, the low fifties this morning. I'm enjoying my coffee hanging out on the porch. It's a it's a great morning in the mountains. Yeah. Fantastic. Fantastic. Alright. Well, I hope everyone enjoyed their, holiday week and holiday weekend. I know generally it's a busy weekend for us realtors. We never really have time to take off. So we're out there, you know, trying to get things done for our clients and help people buy a home. So I hope that you enjoyed that and had a productive weekend. But if you had a weekend off, I hope that you had a a great time with friends and family. But I wanna kinda jump right in, Robert, to some some news that we've got. So, we saw some, headlines kinda come over the weekend from Inman. And so, can you kinda walk us through the evolution of where we started and kind of like the light LPT is being casted in now? Yeah. So interesting. We we've been nominated for most innovative brokerage, again this year. The interesting thing about that is so last year, we nominated ourselves. You know? We spent, like, two weeks. We put together this whole package. We sent them all the amazing things we were doing, and we were a finalist for most innovative brokerage. This year, we didn't submit anything. And so I was shocked when we got the email, that once again, we are a finalist for most innovative brokerage. So, yeah, Dave, I don't know if you wanna throw that up, kinda show them what that looks like. Yeah. So, again, two years in a row now, finalists for most innovative brokerage. Yeah. I believe the things we're doing here absolutely innovative and changing the game at at LPT, and it's nice to see him and recognize that. So we'll we'll find out, in a couple of weeks at Inman Connect, at the end of July if we get the if we're the, you know, for the actual most innovative brokerage this year or just a finalist again. But either way, really, really proud for the nod. Again, for a a two year old company to now have been nominated twice, it's really exciting, you know, really nice to see. And and, again, this year, the kind of industry taking note of us versus us submitting our ourselves like we did last year and and filling out all the stuff. So, pleasant surprise there. So, keep an eye out for that. We'll obviously keep you guys posted, at Inman Connect. I wasn't planning on going. I guess now I may have to shoot down there from Montana. Luckily, Vegas isn't too far. But but, yeah, really exciting to see that. Again, it's a testament to all the hard work you guys are doing. We are here changing the real estate landscape together, and and people are taking, you know, big notice of LPT Realty and everything we're doing. You know, too, if you wanna fill that up, Dave, you know, that the companies we're up against, none of these are are new companies. You know, if if you look at the across the board there, I think it's the previous slide, Dave, that had the list of all the all the finalists. If you can throw that back up for me. Yeah. So you see the agency there, you know, big luxury shop owned by, Marcus Zemansky, At Properties, Christie's International, Compass, eXp, LPT, Moreland Properties, Real Brokerage, Serhant, and Sotheby's International Real Estate. So, you know, some definite really big, legacy brands on there. And, and I think, you know, we're the we're the new guy on there for our second year in a row, up for, again, finalists for most innovative brokerage, from Inven. So really excited about that. We've got that going on. Also, if we go on the next slide, a lot of you will have noticed that, LPTX is now live inside of Connect. So now when you're inside of Connect and you click that listing power tools, tile or the new property marketing tile, they both go to the same place. We're trying to decide what that's gonna look like long term. You can now, order all of your property marketing, put your your, your listings in, get your power packs, your power mail, digital mail, everything now lives natively inside of Connect. And so, you know, as I explained at Grand Prix this year, this really is going to open up our ability to start releasing new marketing products on a much faster cadence. Previously, the listing power tool system was on a legacy code base. Lot of work for us to make even small tweaks, small updates. There's a lot of little features we wanted to roll out. Now that the Listing Power Tools x is live inside of Connect, our ability to roll out, new things. You know, I roll out, a la carte ordering. That's something we're working on. Rolling out, new mail products, rolling out new more sophisticated digital products. Our new buyer power tools is gonna be able to roll out because this is now live. In the next couple of weeks, we'll be rolling out the co marketing where you can allow agents to co market and buy power packs and mail and digital on your listings. The new open house marketplace where you can go in there and see all of the open house opportunities available in your area, buy the power pack, and then go market and sit that open house. So phase one was getting this live inside of LPT Connect. And while this is probably the least exciting part for you all because it's literally just, hey. When I click the button now, I don't go to the old URL. I I stay inside the new URL. For me, this is a really exciting moment. This is, this is this is, like, historic. This is a big step forward, in LPT Realty here to now have this entire code base that we rewrote from an older language in a company that I launched in twenty sixteen to now have it live natively inside of, inside of LPT Connect. So, really excited about that. Again, this is going to allow us to now start making massive improvements along the way. We're just gonna be able to roll out new products and things for you guys to go out there and compete and win at a much faster pace, which is important. You know? And it's almost like we've had handcuffs on because we weren't able to make some of these changes to the the legacy listing power tools platform. Big shout out to the dev team. They did an amazing job on this. This is a project I wasn't very involved in personally. Usually, I'm writing a lot of code with them. There's been other stuff that has had my attention. So big shout out to the entire dev team, for getting this this out and live. We know there's gonna be some bugs. If you do find bugs, please report those. I saw Derek Alexander found a problem with the multifoto uploader this weekend. We appreciate that that bug report. If you do find any type of issues, please let us know. And two, if there were any bugs that you previously reported in listing power tools or feature requests, let's bring those back forward. We did keep them all, but we weren't really in a position to do much about it because we had to do this rewrite first. So, again, a lot of exciting things that we're gonna be able to do now to take listing power tools to the next level and kinda give it that face lift, you know, to come into the current real estate market. And I think you guys are gonna really be excited about the momentum you see around new products and marketing products now that LPTX is live inside of Connect. Alright. Dave, you wanna bring Hodge? There we go. I think are you muted, buddy? I don't hear you. You you're grumbling the mic. Who? My my good? No. You're back. Okay. Alright. Yeah. I was just doing Hodge things this morning. That's all. Yeah. So, excited. I I speak with a lot of agents who were excited to have, this new software come out and and are thinking about how they're gonna enhance their business and just how they connect to the ecosystem. And so we're so excited to continue to evolve to create a better experience for you to operate your business on, you know, on on the LPT platform. So really looking forward to that. Also wanna kinda switch over to some of the internal workings that we've got with, commission concierge and, kind of payment processing. We know that we've had some, you know, I'd say bumps in the road in terms of, in certain states with getting things done. And sometimes that's an issue of the title company sending to the wrong place or little mishaps, but we definitely wanna do our part and own our part. So, Robert, can you kinda walk us through how we're looking at that and and the emphasis that we have on, on payments? Yeah. So, David, I I've been down a journey of understanding every bit of the ins and outs of how we are paying agents in our non DA transactions in our non DA states. So I'd say this started maybe ten or twelve days ago. I responded to a a Facebook post, and it really just we we had seen agents frustrated with kinda some of the timelines and how things are working. And I said, you know what? It's time for me to really dig in here and roll my sleeves up and understand exactly what's going on. So over the last, you know, week and a half, I have personally shadowed the deposit team to understand how we are tracking deposits that happen at different banks. I have personally approved, ACHs and direct deposits going out to agents. I've personally reviewed compliance files. I've personally reviewed the post closing processes. And and look, yeah, we we found some holes. We found some things that we didn't build correctly from the jump, and and I take full responsibility for that as the CEO. You know? We when we when we launched this company and it's and it is amazing. This is one of the things that, you know, we're learning as we grow is that the systems and things that may have worked great at, say, four thousand agents, five thousand agents, all of a sudden start to show some stress at at at over ten thousand agents now. And as we get to twenty thousand agents and as we continue to grow. And so, you know, I think it's important that we do stay involved. And, you know, my commitment to you all is that when something is happening like this, I'm gonna personally jump in there and take a look and see and shadow those departments and make sure that we are absolutely figuring out the best ways, to to get these processes put together. Because, look, there's only about, I don't know, ten ten brokerages in the country that have more than ten thousand agents. So there's not a lot of people that have ever had to solve for these problems. And those of you that were with us at at a thousand agents, two thousand agents, three thousand agents, you know, we didn't have a lot of that. We our systems were doing really well, and maybe that gave me a little too much comfort. You know, maybe I thought, hey. We're we're doing better here than I thought, and and my commitment is to stay and make sure that we are looking at those processes because there's really there's two kinds of growing pains. There's the growing pain of, hey. We don't have enough staff in place or having to add staff so quickly that then with the training lag, we're getting behind. And then the second type of growing pain is, hey. Our systems or processes or the way we design this thing just isn't going to be able to go to the next level. And and while I am very confident in our core principles, I know that agent choice, I know, you know, that that brokerage, that agent first marketing and being agent centric and and agent choice and all those things we built absolutely will scale. Some of the processes and things we've built are going to need to be improved as we continue to grow. And so we've got some slides here that we're gonna go through. I'm gonna break down for you kinda my findings on, what we've seen happen in the non DA payments or the agent direct deposit payments. And then the the tangible actions that we are taking here, you know, know, it's probably gonna take us ten days, twelve days to get some of this stuff put in place. But this is how we're thinking about it after me, you know, rolling up my sleeves and jumping in there and, again, doing these jobs alongside a lot of our team members to understand what's happening. So the first thing is when it comes to non DA payments, we are having to rethink what post closing means. Okay? And and this is the one that I take the most responsibility for because I designed a lot of these systems upfront when I wrote the first version of Connect two years ago when I designed a lot of these processes. So to improve agent experience on non DA payments, we're redesigning our process resulting in a complete separation of post closing from agent payment, which we are calling commission concierge. So you can come back to me, Dave. So I really wanna break down what this means. So, basically, when we when we look at this and when we look at agent payment, we have a lot of agents who get paid at the closing authorization. We're basically telling the title company, hey. Send the big check directly to our agent, and then just send LPT's piece back to us. And that is what most of our biggest states and our earliest states allowed. Florida's that way. Texas is that way. But now we've moved into a lot of states where that is is not allowed or not customary, and that's something else we're trying to get to the bottom of. Is this truly not allowed, or is it just something they're not used to? I'm the guy that says show me where your your your actual licensing board or your, you know, board of real estate or your real estate division says this is not allowed versus title companies just not liking to do it. But that's a whole another conversation. And so where we I guess where I made the mistake early on is when we make those final payments, when money does come into us and we make those final payments, we did that as a part of a department called post closing. And and the way we designed post closing was to make sure the file was perfect before we closed it out. Hey. Do we have the final settlement statement? Do we have everything accurately? Is all the money perfectly balanced out in order for us to post close a file? And that was the department that we put agent payment into, which worked okay, like I said, for a pretty long time. What we're realizing now is that's not really fair to our agents in these non DA states because when an agent on a DA gets paid, the file is not perfect. Right? When the title company writes an agent in Florida or Texas or one of the other DA states a check, we don't have the final settlement statement yet. We don't have every I dotted and every t crossed. But because we put that function into post closing, they had to have everything perfect before they could finish their job, pay the agent, and close out the file, and that has led to delays. And so our solution to that is that we're going to be completely separating the post closing department from the commission concierge department. My first kind of attempt to solve this was we were just adding, commission concierge into post closing. And now I realized after a couple of months that wasn't enough. We're also having to rewrite some of the code in LPT Connect so that we can separate those two processes. We can separate the act of closing out the file, which means, hey. Everything is now here. We have all the compliance stocks. We are a hundred percent perfect. We as post closing have chased the title company from getting a payment to an agent on a non DA. And so what this is gonna do is it's really gonna speed things up for agents in those states where you are not able to get your check directly from the title company. Again, this is the result of me digging in there over the last ten days, twelve days. And we're looking at what are the risks to the company, what is the right balance for the agent, what is the agent centric way to approach this. And and I'm the first to admit that we did not have it fully figured out when it came to these non DA payments or these ACH or direct deposit payments to agents. So as we split those two departments, which is happening now, we've already started this process. We we spent all last week redesigning reports so that files where we have an agent's money go on one set of reports, files where we don't have an agent's money, which is a lot of our Florida and Texas deals go on a different set of reports. Those two different departments can completely manage their workflows differently so that we're not holding up payments to our agents because we're trying to quote unquote close out a file. So now we're gonna be able to pay the agent first via direct deposit and then still go back and finish our final work of closing out the file. Now you still need to have basic documents in there. Right? We're gonna need a copy of the sales contract. We're gonna need pre compliance to be cleared. We're gonna need basic things in order to get you, you know, through the process, which is the same thing our DA states require. But what you're gonna see is a lot of the other documentation is going to be loosened. Our speed to getting those payments out to you is gonna be faster. Again, you're gonna see a massive redesign of this entire process taking place over the next week to ten days. Next slide, Dave. Alright. The next thing is when it comes to our direct deposits, we're expanding hours to reduce delays. So, again, this is something I jumped in on. I've had a lot of phone calls with, you know, vice president, executive level people at JPMorgan, at Synovus, at Truist so that we can really understand, you know, what are the time frames for us to try to get a you know, money into agents' hands as quickly as possible. And so one of the things we found is, again, we kinda took the bank's best recommendations on transmittal time. So the bank says, hey. You know, most of our our companies, you know, they transmit their direct deposits by three o'clock eastern time, and and that's when you guys should look at it. And so I I really challenged the bank to say, well, look, I understand that may be best practice, but what's the absolute latest cutoff I can have? How late can I physically transmit an ACH deposit to you and you will still accept it? I understand three o'clock makes your life easier and maybe makes our lives easier, but that is going to delay my agent getting their money first thing the next morning. So what's the real deadline? And so we got them to tell us that we can actually transmit those direct deposits up until nine PM eastern time. Alright? And I will tell you Wednesday night before the fourth of July, I was personally in there, with Tia, who's my CFO at RP Funding, and her and I were approving ACHs until eight thirty PM on Wednesday to try to make sure that those deposits were gonna hit people's banks on Friday morning because of the bank holiday on Thursday. So, again, we're redesigning these processes to say, look. Let's pull all the direct deposits that are ready at three o'clock so that we can get those out and let the bank take their time with them. But then if another fifteen or twenty files get through the process, get approved, come in, let's do a second transmittal at seven PM, at eight PM, whatever it takes to make sure that we are setting our agents up to get those funds in their account with the best chance possible on that next business day morning. Alright. So this is, again, changes we're making there. We had these kind of very, I would say, sterile or clinical, like, very banker hours ish, cutoff times for when we're gonna transmit payments. We've knocked those walls down. We're now redesigning those processes so that we have teams that work later who will transmit the direct deposits later. Now this this, again, this is setting you up to get the money the next day. Right? If we transmit money at at seven PM on a Tuesday, the the goal is that it's now in your account first thing Wednesday morning. It's not gonna go out Tuesday night. But because we stayed late Tuesday night to transmit it, the Fed will do their thing with the direct deposit, and then your bank can actually pick it up the next thing, eight thirty AM. But your bank matters too, and this is something else I've learned. We're gonna talk more about this on another slide. But some of the smaller banks, they don't pick those ACHs up. So where our JPMorgan account may have taken the money and drafted it and parked it at your bank at eight thirty AM, we've seen some little banks that don't get around to it, and especially on holidays. We had a lot of little banks on Friday that didn't seem to process these ACH payments even though we had delivered them and they were sitting there. They were understaffed. They had people out on vacation for Friday, you know, because of the fourth, and they weren't processing those. And that broke my heart. You know? Again, I'm I'm staying until eight thirty at night on Wednesday to try to set our agents up to get their money on that Friday and then to have some small banks who didn't process them until this morning. Again, it was crushing for me. Like, we really tried to do everything we could to to to take advantage of our ability to stay late and try to work through and put ourselves in a position to win with the holiday. And then some of the little banks on the other side didn't deliver. So I will tell you this. If you want your your funds as quickly as possible and you are in a a state that requires us to direct deposit you the money, having a larger financial institution will put you at an advantage. Right? And having JPMorgan would put you at the the biggest. Not that I'm trying to get people to change their bank, but if you're banking at the same place we're banking, then that transfer for is much more instant. But any of the big banks, the Wells, the Chases, the big guys, they're going to have automated systems to process those payments, where some of the smaller local banks we saw didn't pick up those ACH deposits or even on a normal day, they don't pick them up until later in the day. So we may have delivered the money to your bank at eight thirty AM, but they may not have a process to credit that to your account until three in the afternoon. And then maybe if if we deliver the funds to to your account at three in the afternoon, they don't pick those funds up until the next day. So, again, understanding your bank's processes can be a part of this as well, but know that we are doing everything on our side to get this money transmitted as absolutely effectively as possible, including these new, expanded hours. Next next slide. Alright. Commission deposits. This is another thing I had to dig into because we were kinda seeing different results based on different functions that our agents were taking. So one of the ways and one of the fastest ways for you to get the money to us, because we can't do our job until the money gets to us, is for you to pick the check up at the closing table and then either deposit it into a local branch, or now we are we are demoing this Chase mobile app so so that you can just take a picture of the check with the Chase mobile app, and then we can see it from there. So a couple things I learned, though. Synovus and Truist, two of the banks we use, they don't actually show us the amount of the deposit or the check image until the next day. So you go in there on Wednesday and you deposit the check, but we don't actually see that show up. It shows up as a one dollar hold until the next day. And so we don't actually see it in the account. We can't see the image of the check. We can't see the amount of the check until the next day. And the way our processes were built is we needed to pull some information off of those account statements in order to finish our job in commission concierge and impose closing. Now if you go to a Chase branch, we can't see the check image for one day, but we can at least see the amount of it, which helps us match it up. But it's still not foolproof, just going off of an amount. We like to see that check image with the address. But then finally, with the new Chase mobile app, which we've been beta testing, there's no delay. So if you sign up for the Chase mobile app, which I'm gonna talk about how you can do that here in a minute, if you do take a picture of the check with the Chase mobile app, we can now see the check image instantly. We can see the deposit amount instantly, and we can go to work getting that done. Now we are looking at how can we restructure some of our internal processes to make it so that, you all can be more we can be more effective and pick things up sooner. Stephanie, I see your comment. There is no limit on our mobile app. We can we've had people deposit eighty thousand, ninety thousand, hundred thousand dollar checks. I think on maybe the consumer side, but for the commercial side, they do let us take pictures of, of very, very big checks. Alright? So, that's but that's the breakdown. I want you guys to understand this. So the bank of ours you choose matters. Chase is going to give data to us faster than Synovus or Truist. But, again, I understand based on what branch is near where you live and where the closing was, we want you to have multiple options. But I do believe that this new Chase mobile app is going to be a game changer because now you don't have to drive to the branch. You go to your closing. You pick up your check. You take a picture of the check with the Chase mobile app, and it transmits it to us instantly, transmits it to Chase instantly, and then we can do our job faster, cutting off the whole day of being able to get you paid. Now the other thing here is we're working with Chase about the ability to embed that functionality directly into Connect. Because I would really love for you to be able to do is is take the picture of the check inside of the Connect app instead of having to use a third party Chase app, but we will take what we can get. And for today, the Chase mobile app is a big step forward to give you guys the control you need. And then finally, the bottom there, you'll see I put the note, while our bank matters, your bank matters too. Because once we take in the money and we're now turning it around to you, smaller banks are going to delay your funds where if you bank at Chase, when we put that that ACH out at seven o'clock at night, it should show up in your account at, like, midnight that night. So, So, again, there is gonna be some pickup in timing if you bank with Chase as well. Next slide. Alright. And then finally, we're adding this new commission concierge. This is the department you heard me talk about previously. We are making some big changes here. Again, we're completely separating commission concierge out from post closing. So the post closing function, which is the group that's gotta make sure the file is perfect, everything is balanced, is going to be separate from the group who transmits you your direct deposit if you're in one of these states where you can't get a DA. We're also gonna be adding a new commission concierge tile into Connect to give you more transparency into what's happening with those funds during that period of time from when you make the deposit or when the title company sends us the funds through when you get paid. So first of all, you're gonna be able to set your default commission receipt method. This is, hey. I wanna go pick my check up in person. Hey. I I I'm not really in a hurry. I don't care if all my checks get mailed. I don't wanna have to deal with having to go to the title company and pick them up. I'll wait. Just mail them in. Whatever it is, you're gonna be able to set those default settings inside of Connect. You're gonna be able to create tickets to communicate directly with commission concierge. Their email address and their contact information will be right there inside of this tile. This is where you'll be able to request access to the Chase mobile app. Now my goal is to have this commission concierge page and connect up by next week. So next week, you'll be able to go in there and request access to the Chase mobile app. It requires you to put in your cell phone number. It'll send you a text message to confirm your identity, and then you'll download the Chase app. The cool things here, the big things we're making from a transparency standpoint, you'll be able to see the most recent funds in pending payment. So there will be a little tile here inside of this page where the as soon as we have picked up your deposit, you will see the money there. And so if you check and you don't see the money, that means something happened on our end. We didn't see your deposit. Maybe you're in that one day holding pattern where Truist or Synovus has not shown us the amount of the deposit yet, but you'll be able to see that, hey. We've seen your deposit. We know we have your money in one place. And so your most recent, you know, five or ten deposits, we may make this bigger for some of our teams. We're gonna work with you on your feedback, but you'll be able to see that we have picked up your deposit. We have time stamped your deposit when we became aware of your deposit, and now we're able to work on your file. And then secondly, when we're when we are transmitting the direct deposit payments to you. So your most recent direct deposit payment transmissions. So, again, for folks that we stayed late till eight thirty at night on Wednesday, July third, you would have seen that in in the tile there in commission concierge. Hey. I had two commissions transmitted to me by LPT Wednesday night at eight thirty PM. I can expect to see those in my account Friday morning, you know, at eight thirty AM, but now depending on when my bank decides to actually credit the funds. So, again, we're doing all this in the spirit of transparency. I've been putting a lot of effort of mine, the teams, everyone really bringing our heads together to say, how do we improve this process? How do we make LPT best in class when it comes to transmitting funds to our agents on the files where we have the direct deposit from us instead of being able to take the money directly from, you know, from the title company like you can other states. I I got a comment here from Phil about, you know, LPT creating a fintech account. Trust me. That's on our road map. As we continue to scale and get bigger in a lot of these systems we're building, our goal is to be able to provide you an end to end solution here. Again, anchored in agent choice. There are so many exciting things we're gonna build as we continue to grow and scale around how we transmit money, around how we give you credit products backed by LPT to grow your business. Again, we have this really robust road map. Just keep in mind, we are just a little over a two year old company, and we're already punching way above our weight. And, again, I've gotta make sure we've got these fundamentals nailed. Right? The fundamentals of getting you paid because that is the most important thing we do. From day one of this company, I have told the team, like, the single most important thing we do is make sure that we get our agents paid on time. And while we've been we've been getting better and better and better at that with the growth in the DA states, now you're gonna see a massive improvement in our single check states or our direct deposit states. I gotta land on a name for these files. Non DA just doesn't sound cool. I'd rather not use a negative. So, you know, whether it's direct deposit or whatever it is, again, we are constantly looking to improve for you guys. I wanna come on here today and share the findings of my journey over the last little over a week of really digging into all these things. And, again, just reiterate that again, this is, you know, I would say probably eighty percent of our transactions go through DA. This whole process is about making sure the other twenty percent have the absolute best, process and the best customer service and the best experience possible because I care about all of our agents, not just the eighty percent, not just twenty percent. I care about everybody, and I knew this was something that we had to improve, we had to get better at, and we are fully committed to that process. You're muted again. I love it. Matt Hodge is the audio gremlin. You're done. I'll just close it out. We've lost him. Alright, guys. Well, in true Matt Hodge form, he has destroyed a mic midway. I think this is a first. I don't think we've ever lost a mic midway through a Motivation Monday before. Usually, it's when you first come in contact with the sound device that it decides to sporadically implode. Here we are today. You managed to kill it thirty minutes into Motivation Monday. So, look, guys, just know that that we are here. Again, we're never gonna be perfect. That is not part of my pledge to you. But my pledge to you is that we will react to problems. We will respond to problems. We will go above and beyond. We will work harder than any company in the history of this industry to make things right and to make things better when we do make mistakes, when we do find holes, when we do find problems with everything except for audio equipment. That's one I'm never going to pledge to solve, as long as this guy is my cohost. But, look, I'm excited to be on this journey with you. Again, we're a little over two years in. We've had meteoric growth. A lot of exciting things coming. You know, you saw listing power tools x get released. We talked about our road map. We are on target to continue releasing amazing technologies and amazing new things for you. We've got some new exciting stuff we're gonna be, announcing on the road map for early next year over the next couple of months. We're gonna get back on the expansion train. You know, we're turning our eyes to the west. We're turning our eyes to the north. As soon as these fundamentals are dialed in and I feel confident that we are properly meeting all of your needs as our existing agents, we're gonna hit the throttle again when it comes to state expansion. We're gonna add a lot of states at the end of this year. We may add some additional countries at the end of this year. Just a lot of exciting stuff coming on the LPT roadmap. A lot of new technology, a lot of new marketing products. Just buckle up, and stick with us. But know that if we ever do start to grow too fast, if we ever do find those holes, those growing pains because they are gonna happen, Know that that from the top down, for me all the way as the founder and CEO, to every member of this team at LPT corporate, we do care. We may not be able to move as fast as we'd like to, but we will move as fast as humanly possible to solve problems and plug holes because this is your brokerage for life, and we want you to feel comfortable with that. And I appreciate those of you who maybe did have a bad experience with this, but you stuck with us over it. You gave us that grace. You gave us the time to for me to get involved, for us to get involved and clean things up. And, we are on this rocketship together. We're here to support each other. We're here to win together. I appreciate each and every one of you. Go out there and make it a great week, and, we'll see you next Monday right back here. I'll be in the mountains of Montana still. Hodge will be in the studio, and, we appreciate each and every one of you guys. Make it a great week.